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Guides to help you use Sunderland Community Hub

We aim to make finding information quick and easy. To help you, we have produced some short guides below.

Staying safe online

If you have concerns about being safe online, there is some practical online safety advice and information to help reduce the risks of using the internet can be found at Get Safe Online.

Guide 1: Basic search

This video demonstrates a basic search on Sunderland Community Hub, using search field and keywords. It also shows how to change or improve the results of the search. 

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Text Guide: Basic Search

Guide 2: Search with categories

This video demonstrates how you can use categories to search for the services.

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Text Guide: Search with categories

Guide 3: Finding service information

This video demonstrates what you'd need to do to find out more about services.

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Text Guide: Finding service information

Guide 4: Using the shortlist

This video demonstrates the shortlist feature on Sunderland Community Hub. Using shortlist allows you to save services and view them later, whilst you are still browsing through the Hub.

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Text Guide: Using the shortlist

Guide 5: Managing your account

This video demonstrates how to register or login to your account and what are the tasks you could do when logged in.

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Text Guide: Managing your account
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